To start, my system specs are:
Windows 7 x64
Core 2 Quad Q6600
Geforce 9800gt 512mb, driver version: 197.45 (newest)
Just bought and installed Shattered Horizon today, and I was so excited to start playing it. However, after installing, I ran into the exact same problem as this guy. When I press Play, the usual Steam window saying "Preparing to launch Shattered Horizon..." pops up and when that window closes, I get the standard Windows 7/Vista error window saying:
"Shattered Horizon has stopped working.
Windows can check online for a solution to the problem."
I've done every suggestion on the previously mentioned thread, and, like that guy, I have no AppData\Local\Futuremark\Shattered Horizon folder at all. I've tried running as Administrator (Steam and Shattered Horizon), uninstalling/reinstalling a bunch (Steam and Shattered Horizon), updating drivers, updating the C++ redistributable, updating physx, disabling physx, updating directx, everything. I googled around more and there don't seem to be a lot of people that have had this problem. I'm so anxious to play this game, it looks like a lot of fun, and I rarely buy games before being able to try them out at a friend's house or whatever but I was really wanting to play this.
So, any suggestions? I'll try basically anything at this point. Thanks.
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EMPLOYEE0This previous report with similar issue may have a solution that also works for you:
Also could you list your background programs - something may be interfering. This crash seems to happen *very* early if no sh.settings file is even created, making it something of a puzzle.
That fix didn't work for me, and I was really hoping it would. Apparently it's a problem with Steam I'm having, not Shattered Horizon itself. When I add non-Steam games or programs to the library, they have the exact same problem. But only when running through Steam; if I run them straight from their .exe, they work perfectly.
I attached an image of all the processes running. The Steam folder is added as an exception to AVG, by the way.
Okay, I contacted Steam and they suggested unchecking "Enable Steam community in-game" in the settings, and that seems to work for now.
Just wanted to say thanks for the help Jarnis, it's great to see a company's employees responding very quickly to problems and such. And the game is a lot of fun. Looking forward to supporting Futuremark for a long time.