Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 6358
Photo of FAQ
Processor is not recognized / Graphics card is not recognized
This message appears when we cannot identify your hardware. The most likely cause is either that your hardware is very new or quite rare....
  • 101 me toos
  • 658 replies
  • Problem
  • In Progress
Photo of 政緯 林
Workload init failed during home test of PCMark8
Hi Benchmarks, I met an error message"Workload init failed with error measssage: Init error" occurred when running home test of PCMark8...
  • 1 me too
  • 1 reply
  • Problem
Photo of chriswu
System shows"Please Wait" message during 3DMARK11 long run test.
As title, System shows"Please Wait" message during 3DMARK11 long run test.config: 1.OS: Win10 RS4 2.platform: gemini lake 3.Intel vga 23....
  • 1 me too
  • 2 replies
  • Problem
Photo of chriswu
System shows"Workload work failed with error message:Process exited unexpectedly" during 3DMARK11 long run test
As title, system will pop the error message during the 3Dmark11 long run test. config: 1.OS: Win10 RS4 2.platform: gemini lake 3.Intel vg...
  • 1 me too
  • 2 replies
  • Problem
Photo of Ahmed Djent
Hello, My 3dmark 11 advance edition key is not working when activating in 3dmark basic edition?
Says "The license key appears to be invalid"
  • 1 me too
  • 4 replies
  • Problem
Photo of VIOM Xie
3-Way CrossFire not have "Moar Graphics Plox"achievement
I use 1 ASUS-RX580-O8G 1 Dataland RX 580 8G X-Serial and 1 ASUS-RX480-8G to get 3-WAY crossfire and in 3DMark it recognition 3-WAY crossf...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of THOMAS MURPHY
Cant install the program, was working great in April.
the latest edition of windows 10 has made the 3d mark benchmarking program (that I paid $20 for on sale) unuseable, and now after I went ...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Scott Karlins
Oops! An error occurred. -3: Unknown error
Hello, Getting this error message whenever I run any benchmarks. Everything is up to date and the latest versions: Creating asset "clas...
  • 1 me too
  • 1 reply
  • Problem
Photo of SlowMN
3D mark won't launch.
3D mark won't launch from steam. The 3D mark logo appears and then it closes. In the task manager it only shows scansysinfo from 3D mark ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Alansin Rey Bonhomme
problemId:73748851
My scores always get the error ; (problemId:73748851) i dont know what it is. but i feel Pc Mark gets me wrong results, and 3dMark seem...
  • 1 me too
  • 1 reply
  • Problem
Photo of Przemysław Szymanowski
Where can I get a professional edition (I've got an advanced edition)?
I can't validate my score online, in options it says it's only available for professional edition, but where can I get one? I bought 3dma...
  • 1 me too
  • 19 replies
  • Question
Photo of Boorock .
Basic vs Advanced edition scores differ about 200 points in FireStrike test !
Basic vs Advanced edition scores differ about 200 points in FireStrike test ! Using the latest Official AMD driver 18.4.1 (beta) which i...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rob Gerard
"MAX" for score on Samsung s8 in Ice Storm
Why do you not provide a score for ice storm and ice storm extreme. It makes it difficult to compete in hwbot. Phone is samsung s8. Sc...
  • 1 me too
  • 1 reply
  • Question
Photo of David Fishback
Can 3dMark be run while not plugged into a monitor?
I am trying to figure out if 3DMark can be run without a monitor attached, basically to just get a result of rendering virtually to a giv...
  • 1 me too
  • 1 reply
  • Question
Photo of david naor
receiving Your score was invalid for the following reasons - Unknown error.; (problemId:73626939)
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of 佳伶 柯
Any command for Futuremark SystemInfo silent installation?
Any command for Futuremark SystemInfo silent installation? Thanks~
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of ศุภวัฒน์ ธีรวรเดช
hello
If this problem persists and you cannot resolve it, contact Futuremark Support with this error information. Error code : 16 (problem ...
  • 1 me too
  • 1 reply
  • Question
Photo of Selly Huang
Intel/AMD_DCH driver get lower score on PCmark8.
1.MSFT request that need to phase in DCH driver after Apri 1 ,2018. 2.We found DCH driver running on PCmark8 ,that score will get 20%~50...
  • 1 me too
  • 4 replies
  • Problem
Photo of Shannon Smith
I am receiving a zero score on PC
11:19:43 INFO Could not read installId from registry 11:19:43 ERROR SelectOpenCLDevice exited with code -1073741515 11:19:43 ERROR Std...
  • 1 me too
  • 5 replies
  • Problem
Photo of Shannon Smith
FAILED | error: Application: LibreOfficeWriter, run failed with exitcode: 6
On this PC (PC1) I am facing the following issue every time I run PCMark 10 FAILED | error: Application: LibreOfficeWriter, run failed wi...
  • 1 me too
  • 3 replies
  • Problem